Wholesale
Page Contents
Overview
Welcome to the Mountain Made Wholesale page! Thank you for considering us for your shop. We love to partner with boutiques and shops in the United States.
Below you can find our wholesale terms & conditions, display ideas, wholesale application, and so much more.
Hand-poured really means hand-pour. We stand by our word. It's our goal to fill all orders within 5 to 15 days of the order being submitted. If we are unable to fulfill your order in this time frame, we will notify you via email ASAP. Custom and large orders may take longer than 15 days to fill. We apologize for any inconvenience this may cause you.
All orders are subject to our posted wholesale policies.
Feel free to email us if you have any questions.
Wholesale Catalog
Click here to view our catalog.
Wholesale Terms and Conditions
Minimums
Candles are sold in packs of six candles per fragrance in your preferred container.
Example: six 4oz Cuyamaca Woods candles.
A minimum order of $240.00 USD. is required on new account orders and re-orders.
Payments
Checks made out to “Mountain Made” can be sent to our mailing address (PO Box 235 Julian, CA 92036). We no longer accept PayPal.
Availability
Our year-round aromas are available to order all year. Spring and summer aromas are available to order from December through August. Fall and Christmas aromas are available to order from July through December 10th.
Wholesale orders are not delivered from December 11th to January 2nd.
Turn-Around Time
Wholesale orders are made to order because every candle is hand-poured. We do not guarantee delivery sooner than two weeks. We will process your order as quickly as possible. Shipping and delivery times may take additional time.
All orders are manufactured in order of placement.
Custom Orders
Private labeling is not a service we offer.
Custom orders are not available at this time. Thank you for understanding.
Exclusive Contracts
We do not sign exclusive contracts. MM will not actively seek new wholesale accounts that are in close proximity to each other.
To prevent market saturation, it is at our discretion to allow or limit what SKU(s) a wholesale account can carry from our offerings.
Sales
Occasionally we hold promotional sales on our retail e-commerce shop and at markets. If you would like to participate, all marketing materials and display signs are provided by Mountain Made.
Samples & Testers
We will gladly provide a tealight sample of each fragrance--just let us know you would like samples.
We offer our wholesale accounts tester products at a discounted price of 50% off our wholesale price. Tester products can not be sold and must be used as a tester on display. Please inquire if you’d like testers.
Delivery Options
All orders are shipped through USPS only. Shipping cost is the responsibility of the customer.
Delivery/pick-up within San Diego Country can be arranged. Additional fees may apply.
Cancellations, Returns, & Claims
All wholesale orders are final. We do not offer a buyback program. If an exchange request is submitted prior to the start of manufacturing, it may be considered.
In the event that a product is damaged or there is an order discrepancy, a written report must be submitted within 72 hours of receipt of merchandise.
Variations in the appearance and texture of the wax will vary from candle to candle. These differences are not considered defects nor will they affect how your candle burns.
In the case of a concern, please notify us ASAP so we can exchange the item.
Wholesale Feedback Survey 2022
If you would like a say in what is to come from Mountain Made, please complete this survey. I am eager to expand our offers. This will not be a quick process as I believe the devolvement and testing stage is vital to creating a quality product. Once a product is ready for launching, our wholesale accounts will be the first to know. Thank you for patiently waiting.
Merchandising Ideas
Mountain Made candles are a great option for all merchandising spaces. They look great near the register, as a filler place, and as a staple display in your retail space.
Best Sellers
Wholesale Application Form
We can't wait to work with you...But first, we have to take care of a few formalities.
Please complete the below questionnaire.
We look forward to connecting with you!